Terms and conditions

1. These terms and conditions ( "Terms and Conditions" or “Agreement”) govern and determine this web site and / or applications (hereinafter referred to as the SITE) provided by Maisie Solutions EOOD, with its registered address at: 2nd floor, ap.3, St. Naum 17A, Capitol municipality, district Lozenetz, Bulgaria, Sofia. Reg# 205091596 (hereinafter the “Maisie Solutions EOOD ”).

2. The site is provided by Maisie Solutions EOOD. A Client, for the purpose of these Terms and Conditions, can be any individual, who is willing to use or benefit from the services provided by Maisie Solutions EOOD. The words "you" and "user" refer to all persons who use the Site. By Your actions related to registration, using the services of the website, including using the information available on the site without registration, you agree with the "Terms and Conditions". The use of the Site does not grant you, as "consumers", any ownership rights over the content, data and materials available to you through the site. An IP address is a unique identifier, associated with a computer, website or resource of a particular visitor in a way that allows localization in the global Internet network.

3. These Terms and Conditions constitute a contract that governs the relationship between Maisie Solutions EOOD and the users of the services provided by the site. These Terms and Conditions apply to the whole content on this Site. A Website, for the purpose of these Terms and Conditions, is a special place in the global Internet network, accessible through its unique address where a set of web pages are loaded through the user's browser upon the web address entry. By visiting this website, you hereby duly grant your full consent to be bound by the Terms and Conditions of the Site and all other conditions, in relation to and arising from and by its use. Your consent is considered granted by using the Site, its every menu category or sub-category, section or subsection, as well as by the emergence, development and termination of any legal relations arising from and by the use of this website. By visiting this website, you hereby duly grant your full consent for the collection and use of your personal information for the use of the site and all relations arising from or connected with the site. By registering and using the Site, you are bound to both the current configuration of the website, and all changes to it, made in the form of additions and changes or development of new menus, categories, sections and others. Provided you do not agree with the above or do not want to be bound by the Terms and Conditions of this Site, you are not permitted to use, visit, or enter into any legal relations with the site.

4. To accept these terms and conditions, you must be an adult of legal age of majority in the country in which your account is registered. you are legally and financially responsible for all actions on your account, including the actions of children and anyone else with access to your account.

The service offered by the site is generating an individual diet (the “Service”) on a fee-based subscription basis. The date of your account registration shall also be deemed as the date of the paid subscription start in effect (according to the conditions provided hereto), and the fact of your account registration means your express consent with conditions of this clause including your consent to the paid subscription. The Service is produced by special software through a specially created algorithm as per customer responses that are analyzed and a food and / or training mode is generated.

5stardiet account holders access the 5stardiet Service using the following types of paid Subscriptions:

• 1.95 EUR Trial Service:

  Your trial membership will entitle you an access to our Service with the price of 1.95 EUR for a period of 3 days since the date of your account registration;

• 65.85EUR Service:

  Since the first day after the Trial Service period end up (means 3 days after the account registration date) you will be entitled to our Service based on a monthly fee subscription with a price of 65.85EUR per each month of the subscription.

  You will be charged the rate stated above, (all applicable taxes are included), every month for the duration of your subscription. If the applicable VAT rate (or other included tax or duty) changes the tax-inclusive price will adjust accordingly (you will be informed about it one day before your re-bill in the notification email).

  The prices are subject to offers, discounts and changes may be applied at any time. We reserve the right to alter discount amount: 10%, 30% and 50% discount may apply.

You can easily cancel the paid subscription by sending a request to our support by email to support@5stardiet.com.
Please be aware that the descriptor (or subject line) that appears on Your credit card entry will be 5strbll.com +359 2 437 3548.

5stardiet.com expects its partners, advertisers and affiliates to respect rights and security of our users. Be aware, however, that third-parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own policies and practices. 5stardiet.com is not responsible in any way for any services/goods/materials etc. that may be sold/supplied/provided/offered to You by such third-parties. Features available on our site may offer services operated by third-parties. When you are on a feature or page operated by a third party You should check properly the applicable terms, conditions and other regulations of the aforesaid third-parties.

Thus, 5stardiet.com does not control services/web-pages/features operated by third-parties and is not responsible for any actions, services, goods or policies of such third-parties. 5stardiet.com does not endorse any product, service, or treatment advertised on the 5stardiet.com or web-sites of third-parties. Your further relations with third-parties are beyond the control of 5stardiet.com and this policy.

The content located on the site is for information only and is not intended to replace the contact to your doctor or another healthcare professional. We are not a licensed medical entity to provide medical care and do not have the necessary education to determine diagnoses, analysis, or treat medical problems of any kind, even if we have a qualified team with the necessary knowledge and skills, respectively we cannot predict the effect of a diet on a person with a problematic health or the occurrence of any side effects in humans with good health. The Clients shall always consult a doctor before starting a diet, fitness program, changing current diet or if there are any questions relating to your health. The Client is obliged to observe professional medical advice and not to delay seeking such because of information obtained from the Site. 5stardiet.com requires you to consult a doctor before starting an individual diet and / or exercise program and / or diet that you received as a result of information available on the Site. The Client declares that he/she is aware that not all diets and workouts on the website are appropriate for each individual. The Client declares that he/she is aware that, when included in a training program or by following an individual or other diet, the risk of physical injury, impaired health and / or death is possible. The Client declares that upon any discomfort, pain or other problems, he/she shall immediately stop the diet and if he/she does not stop it, the Site is not responsible therefore for his/her action or inaction. By using this Site, you certify that you have received your doctor's approval to join weight loss programs through individual diet, workouts and exercises found on the site. The site is not responsible for any health problems that can be obtained from the use of a diet that you received through the services provided by the Site. If you start to follow an individual diet provided by the Site, you agree that you do so at your own risk.

The use of 5stardiet.com website and the Service is at your own risk.
The 5stardiet.com website and the Service are provided on an "as is" basis. Maisie Solutions EOOD, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Maisie Solutions EOOD makes no representations or warranties about the following:
The accuracy, reliability, completeness, currentness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the 5stardiet.com website or the Service.
The satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the content contained on the 5stardiet.com website.
In no event shall Maisie Solutions EOOD be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use of the 5stardiet.com website or the Service, whether based on warranty, contract, tort, or any other legal theory, and whether or not Maisie Solutions EOOD or any third-parties mentioned on the 5stardiet.com website are advised of the possibility of such damages. Maisie Solutions EOOD shall be liable only to the extent of actual soundly proven damages incurred by You. Maisie Solutions EOOD are not liable for any personal injury, including death, caused by your use or misuse of the Site, Content, or Public Areas (as defined below). Any claims arising in connection with Your use of the 5stardiet.com website and Service must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.

1. Unless otherwise stated in these Terms and Conditions or online, any distribution for commercial and / or advertising purposes, publication or use of this site or any information, data or materials is strictly prohibited.

2. The Client warrants and agrees that while using the Site and / or the services provided on or through it, should not: impersonate another person, by providing other personal details as his own; try to get unauthorized access to other computer systems through the Site; collect email addresses and / or other contacts and any personal information or use any other means of obtaining lists of users or other information from or through the Site; Collect information on a server or database connected to the Site in order to provide services; Use the Site or the provided services in a way that would lead to overload, interruption, damage to the website; use the Site in a manner that violates the rights thereon; use the Site in a manner that violates applicable law.

3. The client agrees that he/she will not use the Website in a way that would prevent other parties to use the Site.

1. When using the Site and / or services provided on or through the Site you may be asked to provide certain personal information that later will be called "user information". The information you provide will be used only to process your request.

2. You agree that Maisie Solutions EOOD shall use the information provided by you in order to contact you for the activities related to the Site and the services offered by the company. Maisie Solutions EOOD takes no liability related to the information you provide regarding your application to any third parties.

3. You acknowledge that the information you provided when you using the Site is accurate and complete and undertake, if necessary, to provide Maisie Solutions EOOD your current e-mail address in order to receive updated information by Maisie Solutions EOOD. In addition, we may ask you to provide us with certain information such as age, sex, physical characteristics, sports preference, in order to adapt our services to your needs. You acknowledge and agree that you are solely responsible for the accuracy and content of the information provided by you.

1. Maisie Solutions EOOD collects information automatically and through the use of electronic tools that are not visible to our visitors. For example, we can register the name of your Internet Service Provider or use "cookie" technology to recognize you and hold information from your visit.

2. The cookie may store your user name and password, sparing you entering this information each time you visit the Site, or may control the number of times you encounter a particular advertisement while visiting Site. In some cases, you can choose not to provide Maisie Solutions EOOD information, for example by setting your browser to refuse to accept cookies, but if you do, you may not be able to access certain parts of the Site or you may be asked to re-enter username and password. Maisie Solutions EOOD collects information to enhance your visit and deliver individualized content and advertising.

3. Maisie Solutions EOOD may use personal information collected via the Site to communicate with you regarding your preferences for products and services offered by Maisie Solutions EOOD, and other topics we think you might find interesting. Personal information collected by Maisie Solutions EOOD, may also be used for other purposes, including, but not limited to administration of the site, troubleshooting, processing of e-commerce transactions, administration of loyalty programs, and other communications with You for marketing purposes.

4. Maisie Solutions EOOD may disclose your information upon a court rule or in other cases where there is reason to be required to do so by law, in connection with the collection of amounts due and / or law enforcement in case that it is appropriate or necessary.

Maisie Solutions EOOD is not responsible for late or rough handling requests, if this is due to circumstances that do not depend on us - force majeure, chance events and problems with the Internet. The site is not responsible for damages caused to the software, hardware or telecommunications equipment or loss of data arising from materials or resources searched, loaded or used in any manner via the Site. The Site is not responsible for whether you will achieve a specific result by using the provided diet as far as this circumstance depends on many more factors that are beyond the control of the Site. Maisie Solutions EOOD is committed to protecting the security of your personal data. We use technical and organizational measures to protect your personal information from unauthorized access, theft and loss.

1. To use the site you must be 18 years or of legal age in your country/state to which you are entitled to enter into independent contracts if that age is more or less than 18 years for your country/state. Persons who are under 18 or under the legal age, which allows separate contract (“Minors”) are forbidden to use the Site.

2. We do not collect any personal information on minors. If we become aware of any information received from minors, we will delete it as soon as possible. If you have data information located or brought on Site by minors please contact us by e-mail support@5stardiet.com . Maisie Solutions EOOD is not responsible for any damages due to incorrect information submitted by the user. You are responsible that the information provided by you (including age) entered in the Site, is accurate and complete. The Site cannot be used by people who have health or nutritional problems. The Site cannot be used by people who have adverse health or people who have a compliance problem with diets and people who a diet can not hurt.

3. You may access and browse the Site on your computer or other device, unless otherwise indicated in these Terms and Conditions or the website.

4. Prints from the Site should be used for your own personal use, unless otherwise provided in the Terms and Conditions, the use of services is only for your personal use.

5. You declare that you will use the website as intended, as described in these Terms and Conditions. If you register or use the Website on behalf of a company or organization you declare that you have the necessary rights given to you by your employer to bind to the said "Terms and Conditions". If you are using the Site on behalf of a company and earn money through this, you are obliged to inform Maisie Solutions EOOD immediately.

Our Website is operated and provided in the State of Bulgaria. As such, this web site and / or applications are subject to the laws of the State of Bulgaria, and such laws will govern this Agreement, without giving effect to any choice of law rules. Maisie Solutions EOOD makes no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Bulgaria.

If you have a complaint about our services, we want to hear about it and we will do our best to put it right. Our Customer Complaints Procedure has the following goals:
• To deal with complaints fairly, efficiently and effectively;
• To ensure that all complaints are handled in a consistent manner throughout;
• To increase customer satisfaction;
• To use complaints constructively in the planning and improvement of all services.

Anyone who is:
• Receiving a service from the 5stardiet.com;
• Caring for someone who has a complaint.

The Maisie Solutions EOOD would like to sort out any complaint as soon as possible. If you are not satisfied or do not wish an informal solution, you may pursue a formal complaint. Write down your complaint and send it to: support@5stardiet.com

You will receive acknowledgement of your complaint within 14 working days. You may be contacted to make sure that we have understood your complaint properly. You may be asked to provide more details in order to investigating the complaint. You will receive a response to your complaint within 28 working days of its receipt. Any extension of this time limit requires your consent.

In all cases, a complaint will be given full and fair consideration. However, if as a result of your complaint, services cancellation or termination, a refund procedure will apply.

Maisie Solutions EOOD reserves the right to change the Terms and Conditions at any time without any notice to you. You hereby agree/undertake/consent that the latest current “Terms and Conditions” are always available on the website. Your further usage of the Site after the changes constitute your entire understanding and acceptance of the changes and the Terms and Conditions. If you disagree with the current "Terms and Conditions" or any later version and/or change, then you should not use the site.

1. All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2018 Maisie Solutions EOOD, with all rights reserved, or is the property of Maisie Solutions EOOD and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Maisie Solutions EOOD is strictly prohibited.

2. You hereby strictly and fully agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Maisie Solutions EOOD.

3. We are not liable for the accuracy, reliability, results and proper use of information obtained through the Site. Using information provided by employees of the Maisie Solutions EOOD, and other people associated with the Site (associates) or visitors, is entirely your own risk. We reserve the right at all times to disclose information that is essential for the criminal prosecution and / or to resolve a legal dispute. The Client has no right to print or copy information from a separate site for its use for commercial or other purposes, which may violate the rights granted to us by law.

Please be aware that the descriptor (or subject line) that appears on Your credit card entry will be 5strbll.com +359 2 437 3548.